2020-05 Release Notes
Iteration: 2020-05
May 12, 2020
What’s New?
| 3560 | Added roles to bypass the credit check and waive deposits. |
| 3704 | The system requires the payment of a deposit if it wasn’t possible to obtain the customer credit score. |
| 3704 | The system shows the reason returned by Transunion for not being able to calculate the customer credit score. |
| 3708 | New option to toggle visibility of Credit Check reasons panel in Credit Check result screen. |
Fixes and Improvements
| 3693 | Regression that prevented the user from accessing the renewal wizard. |
| 3694 | Regression that prevented the user from completing an enrollment in a market that requires payments. |
| 3696 | Regression that prevented from reusing an existing email address from Quick Enrollments. |
| ¯\_(ツ)_/¯ | Error that prevented from adding a transaction to a utility. |
| ¯\_(ツ)_/¯ | The system wasn’t filtering by ssn when looking for the latest credit check of a particular customer. |
| ¯\_(ツ)_/¯ | Some enrollment statuses were incorrectly configured to send expiration notifications. |
| ¯\_(ツ)_/¯ | The system will no longer save the latest credit check result if the score obtained is 0. |
| ¯\_(ツ)_/¯ | The First Name filter in Customer Support wasn’t working. |
| ¯\_(ツ)_/¯ | Fixed some uncommon situations where it was possible to finish an enrollment without submitting the payment information when it was required. |
| 3692 | Issue where OpsAdmin service datamart update fails. |
| 3641, 3675 | Issue where OpsAdmin service import drop fails. |
| 3705 | Issue where it wasn’t possible to retrieve affiliate plans from archive. |
| 3698 | Now the system can send to a remote location the logs database backup, just like the main database backup. |
| 3142 | Now the system uses the Mass Customer Look-Up List for Transfer Of Service. |
Features & Fixes Details
Added roles to bypass the credit check and waive deposits
Now the system allows to bypass a credit check from the Quick Enrollments screen if the user has the role Payments --> Allow to bypass credit check associated. If this is the case, a new checkbox will show up during the enrollment process, that will hide the credit check section and bypass the process if the option is checked.
Also, a new option to waive the deposit from the Quick enrollment screen was added for the users that have the Payments --> Allow to waive deposit after a credit check role associated.
In this case, the system will show a new button that allows to skip the payment of the deposit and send the enrollment to ESG after completing the recurring billing subscription.
The system shows the reason returned by Transunion for not being able to calculate the customer credit score
There are situations where Transunion won’t be able to calculate the credit score of the customer. In those cases Transunion returns the reason for not being able to to calculate the score, and now it is shown by the system.
New option to toggle visibility of Credit Check reasons panel in Credit Check result screen
There is a new option in System Setup under the payments category called Show reasons for requiring a deposit on the credit check result screen which allows to show or hide the list of reasons returned by Transunion that explain why the calculated score is below the threshold that allows to enroll without a deposit.