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2022-15 Release Notes

Iteration: 2022-15​

December 27th, 2022

Improvements

\(＾▽＾)/ Several Improvements for the Letter of Credit functionality
\(＾▽＾)/ Removed system files that were not used anymore. This can be translated as performance improvements.
\(＾▽＾)/ Moved main Service configuration file to database: It will be more efficient for the Stormcrest Customer Support agents to change tasks schedules and other settings.
\(＾▽＾)/ Minor performance and refactor improvements.

Fixes

5300 Adjustment for Quick Enrollments to allow a new enrollment when the LDC already exists in OpsAdmin as “Rejected”.
5311 Fixed an issue where the Reset Password link from an Autoresponder would send customers to a login page.
5312 Corrected an issue that would prevent users from opening PDF files in Letter Queue.
5315 Fix for an issue under the Sales Importer where the term would not be calculated correctly.
5320 Resolved an error message under Plans Manager that would happen whenever a user attempted to update a plan.
¯\_(ツ)_/¯ Corrected the verification status filter under On Hold Enrollments Manager so it returns accurate results.
¯\_(ツ)_/¯ Adjustment for Enrollment Details page where the source file for the enrollment could not be downloaded correctly.

Features & Fixes Details

Several Improvements for the Letter of Credit functionality​

The purpose of this functionality is to provide an alternative way to satisfy deposits without paying. Since it was developed, the Payments functionality has gone through multiple changes and the letter of credit needed some adjustments to go along with the payments functionality.

  • If the customer chooses to pay the deposit during the enrollment process, then no other option will be available later in case for some reason the enrollment process isn't completed.
  • If the customer uploads a letter of credit, it should still be possible to pay the deposit. In this case the letter of credit status changes to “Discarded”. This means that the different statuses for the letter of credit can be: Pending, Approved, Rejected, Discarded.
  • If the credit letter is rejected, it’s still possible to approve the enrollment by paying the deposit (same functionality as “Pay deposit later”).
  • If the customer chooses to pay / provide later, it is possible to upload and approve a letter of credit or pay the deposit.
    • If the customer sends the letter of credit by email, the OpsAdmin agent can upload the credit letter once approved and submit the enrollment to the billing system automatically.
    • If the customer uploads the letter of credit through My Account the process is the same as if he had uploaded it during the enrollment process.
  • During the completion of Enrollment process to determine if it has to process the payment, the system checks that the enrollment doesn't have any letter of credit associated. The process can be ignored if the letter is approved, but if the enrollment has a rejected letter of credit, the process works just as “Pay deposit later”.
  • Waive deposit and register manual pending are available if the letter of credit is pending / rejected. If any of these processes are used, the letter of credit status changes to discarded.